ZAINAB AJAB MOHIDEEN, TS. DR.

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  SENIOR Lecturer

  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  Tel : +604 653 4694
  Fax : +604 653 3335
  Room : 632
  
  School of Computer Sciences, Universiti Sains Malaysia, 11800 USM, Pulau Pinang

  Research Cluster

  Service Computing

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• Research Interest

  Information Systems, Service Science and Innovation, Management Information System (MIS), Embedded Systems, Human-Computer Interaction (HCI), IT Operations and Management, Enterprise Architecture ( EA)

   

• Specialization                                                                                                                                                     

  Information Systems/IT/MIS, Library Sciences, Quality of Service, Government Technology Adoption & Implementations (IT Operations and Management), Enterprise Architecture (EA), Structural Equation Modeling, Quantitative Research

RESEARCHER profile

• WoS Researcher ID: https://www.webofscience.com/wos/author/record/F-4777-2017
• Scopus Author ID: https://www.scopus.com/authid/detail.uri?authorId=55574516100
• Orcid ID: https://orcid.org/0000-0003-4387-6195
• Google Scholar ID: https://scholar.google.com/citations?user=yYRlGqEAAAAJ&hl=en

Interests

• Open Source Application Software (OSS)
• Digital Governance / IT Policy Development
• Enterprise Resource Planning (ERP)
• Enterprise Architecture (EA) Blueprint  -Government and Services
• IoT-QoS
• Management Information System (MIS)
• Library Information System (LIS)
• Research Data Management (RDM)
• Scientometrics
• Open Science
• Transdisciplinary Studies

Qualifications

• PhD, (Information Science and Library, Information System)
  Universiti Malaya (UM)
• MSc, (Mathematics, Computer Aided Geometric Design)
  Universiti Sains Malaysia (USM)
• BSc, (Hons), (Computer Science, Information System)
  Universiti Teknologi Malaysia (UTM)

• Diploma, (Information Technology, Information System)
  Universiti Sultan Zainal Abidin (UNISZA)

  CERTIFICATIONS

Working Experience

• Software and Hardware Engineer, Innovative Diamond Technology, Relau Complex, Penang (Jun 2001- October 2002)
• Information Technology Officer, Bursary, Universiti Sains Malaysia, (November 2002 - February 2006)
• Information Technology Officer, Library Hamzah Sendut, Universiti Sains Malaysia, (February 2006 - February 2020)
• Information Technology Officer, Centre of Knowledge, Communication and Technology (PPKT), Universiti Sains Malaysia ( February 2020 - 14 January 2025)
• Lecturer, School of Computer Science, Universiti Sains Malaysia (15 January - Present)

Projects - Grants

• 2025 - 2027
  
  • Zainab Binti Ajab Mohideen, Kiran Kaur A/p Gurmit Singh, Cik Ramlah Binti Che Jaafar, Mohd Heikal Bin Husin, Sukmawati Binti Muhamad, Fundamental Framework Toward the Digital Horizon: Innovations, Resilience, and Smart Strategies for Sustainability of Libraries, RM36,400.00, 01/09/2025-08/07/2029
  • Lim Chia Yean, Zainab Binti Ajab Mohideen, Thien Lei Mee, Ang Sau Loong, Positive SAT:AI-Powered Mobile System for Enhancing School Well-Being in Smart Education Environments through Assessment and Predictive Insights,  01/12/2025-31/05/2027 
  • Lim Chia Yean, Gan Keng Hoon, Ang Sau Loong, Zainab Binti Ajab Mohideen, Enhanced Lightweight Large Language Model for Summarising Public Opinion Documents and Generating Question-Answering Output,  01/06/2025-31/05/2028 
• 2026 
  • *

Publications

• 2025
  • * Zainab Ajab Mohideen, 
• 2022
  • * Zainab Ajab Mohideen, Arslan Sheikh, Kiran Kaur & Sukmawati, M. (2022, 8 September). Fourth Industrial Revolution (4IR): Librarians’ Perception Encompass the Art of Thinking Skill.Library Management. 43(8-9), 521-535. https://doi.org/10.1108/LM-06-2022-0055 (Q2 ISI Indexed).
• 2021
  • *Zainab Ajab Mohideen, Arslan Sheikh & Kiran Kaur (2021, 2 December). Developing an Open Source Mobile App in Library Services: The Case of a National University in Malaysia.Digital Library Perspectives. 38(3), 283-300. https://doi.org/10.1108/DLP-08-2021-0064 (Q2 SJR).
• 2019
  • *Zainab Ajab Mohideen, Arslan Sheikh, Kiran Kaur, & Muzammil Tahira. (2019, 24 October). Acceptance of Koha Open Source System among Librarians in the Malaysian Academic Libraries: An Exploratory Qualitative Study.Serials Review Journal. 45(4), 201-21. https://doi.org/10.1080/00987913.2019.1680248 (Q3 ISI Indexed).
  • *Zainab, A. M., Kiran, K., Ramayah, T., & Karim, N. H. A. (2019, September). Modelling drivers of Koha open source library system using partial least squares structural equation modelling.Malaysian Journal of Library & Information Science, 24(2), 1-22. https://doi.org/10.22452/mjlis.vol24no2.1 (Q3 ISI Indexed).
• 2018
  • *Zainab, A. M., Kiran, K., Karim, N. H. A., & Sukmawati, M. (2018). UTAUT’S performance consistency: Empirical evidence from a library management system.Malaysian Journal of Library & Information Science, 23(1), 17-32. https://doi.org/10.22452/mjlis.vol23no1.2 (Q3 ISI Indexed).
• 2017
  • *Mohideen, Z. A., Kiran, K., & Muhamad, S. (2017, January). IoT: QoS in the digital library RFID-based LIS. In Proceedings of the 5th International Conference on Information and Education Technology (ICIET, Tokyo, Japan). ACM Digital Library Journal (pp. 101-105). https://doi.org/10.1145/3029387.3029398 . UM-PRA-RM 2000. (Q3 ISI Indexed).
• 2016
  • Mohideen, Z. A., & Kaur, K. (2016, October). An Integrated Approach to Library Cybernation Information System Management Framework in Academic Libraries.International Journal of Libraries and Information Studies.
  • Mohideen, Z. A., Kaur, K., Ahamadhu, A. B., Jan, N. A. W., & Muhammad, S. A (2016, October). Practical Approach and Implementation of Digital Library: Towards Best Practice in Malaysian Academic Library.In ICDL 2016: 18th International Conference on Digital Libraries, Jeddah, Saudi Arabia World ofScience, Engineering and Technology, International Journal of Educational and Pedagogical SciencesVol (Vol. 3).
  • N. A. Ahamadhu, A. B., Kaur, K., Mohideen, Z. A., Muhammad, S. , Jan. (2016). Electronic Libraries and the Emergence of New Technology Paradigms. World Academy of Science, Engineering and Technology, International Science Index, Educational.Mohideen, Z. A., & Kaur, K. (2015, January).
• 2015
  • Digital Library: demands and expectations. In 2015 4th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS), Delhi, India. SCOPUS. (pp. 17-21). 10.1109/ETTLIS.2015.7048165. IEEE. UM-PRA-RM 2000.
• 2012
  • *Mohideen, Z. A., Muhamad, S., Ghadzali, M. P., Arshad, M., & Rafie, M. (2012, November). A Practical Approach to Radio Frequency Identification Library Management System. In RFID-Technologies and Applications (RFID-TA), IEEE International Conference, Nice, France. IEEE (pp. 323-329). 10.1109/RFID-TA.2012.6404539 .USM-RCMO Research Fund RM 3000.

INTERnATIONAL CONFERENCE

• 2024
  • Mohideen, Z.A., (24 September, 2024). Modern Library: Challenges, Achievements, Ideas (Online), Artificial Intelligence and Human Adaptability: A New Era of Flexible Living, Trend and Tranding@fr-conference, URL: https://library-conf.com/previous_conference_speakers_september2024/
• 2017
  • Mohideen, Z.A., Kaur, K. (2nd – 3rd of August, 2017). User-centered Acceptance of Open Source Library Information System. ICOL 2017: 6th International Conference on Libraries (ICOL 2017), Vistana Hotel, Penang, Malaysia, Conference Proceeding. Invited paper.
• 2016
  • Mohideen, Z.A., Kaur, K. Muhamad, S. (5th – 6th of October, 2016). ITIL: Implementation and ServiceManagement Best Practices in Malaysian Academic Libraries. RCMI 2016: 2nd International Conference on Regional Challenges to Multidisciplinary Innovation (RCMI 2016), Dubai, UAE, Conference Proceeding.UMPRA RM2000.
  • Mohideen, Z. A., Muhamad, S. (26th – 27th of January, 2016). A Practical Approach and Implementation of Digital Library Towards Best Practice in Malaysian Academic Library. ICDL 2016: 18th International Conference on Digital Libraries, Jeddah, Saudi Arabia World of Science, Engineering and Technology,10International Journal of Educational and Pedagogical Sciences Vol: 3, No:1, 2016 Waste.org\abstracts\31709 (ABSTRACT ONLY).
• 2013
  • Mohideen, Z. A., Muhamad, S. (31st March –1st April, 2013). ITIL: Best Practices in Malaysian Academic Library. 1st BCS, International IT Conference, Abu Dhabi, Conference Proceeding. USM Library Conference Fund RM3500. 
• 2012
  • Mohideen, Z. A., Muhamad, S., Ghadzali, M. P., Arshad, M., & Rafie, M. (8th -10th of October, 2012).Information System Management in Library Automation. Conference on GenNext Libraries, Brunei, Conference Proceeding. USM Library Conference Fund RM3500.

Supervision

• Postgraduate (PhD)
  • Bani Yaseen Mohd Nathmee Hasan, 2025, Doctor of Philosophy, Research - Full Time, An Analysis of Accessibility Support Demands in Electronic Learning Systems for People with Disabilities. , Co-supervisor 
  • Nadhrah Binti Mohamad Pazli, 2025, Master, Research - Part Time, Application of Artificial Intelligence in Manufacturing Process and Decision Making of High Level Management in Manufacturing Industries, Co-supervisor 
• Postgraduate (CDT594/2: Coursework)
  • (2024/2) Zheng Meng, Applying TRIZ, BPMN and Lean to Improve Sales Processes.
  • (2024/2) Pan Chenyu, Enhancing Real-Time Collaboration and Simulation In The Fashion Industry Through Digital Transformation: A Lean Six Sigma Approach.
  • (2024/2) Niu Meng, Enhancing Software Project Scheduling Efficiency: A Lean Six Sigma Approach in Digital Transformation.
  • (2024/2) Liu Aihuan, Improving The Process of Wuhan Taxing Electronic Technology Co., Ltd, through The Lean Six Sigma Method.
  • (2024/2) Le Yitao, Application of Lean Six Sigma in Furniture Manufacturing: Digital Transformation for Enhancing Production Efficiency and Quality Control.
  • (2025/2) Liu Yongjie, Digital Transformation Study of Nanchang Dari Foods Company.
  • (2025/2) Ai Yuling, Optimization of Intervention Process for College Students' Internet Addiction Disorder Based on DMAIC Model.
• Undergraduate (Industrial Training) 
  • Industrial Training Bachelor of  Management /Accounting, Asraaf Bin Mohmed Azmi (154315), School of Management, Universiti Sains Malaysia (4 March - 18 August 2024)
• Undergraduate 
  • Industrial Training Bachelor of  Management /Accounting, Asraaf Bin Mohmed Azmi (154315), School of Management, Universiti Sains Malaysia (4 March - 18 August 2024)
    
    • Final Year Project (2025/1):
      • Muhammad Ikmal Daniel Azmi, Development of a Mobile-Optimized Frontend for Enhanced User Accessibility in Web Applications.
      • Nuranysa Fatihah Ismawady, A Web-Based Thrifting System for Students.
      • Sarah Nur Dinie Mohd Azuddin, ParkRight-OKU: Smart OKU system and Automatic Parking Autogate to deter non-OKU from parking
      • Asilah Zarifah Rosli, Modern SME Tailoring System (MTS).
      • Ahmad Faiz Zulkefli, Campus Visitor Management System (CVMS).
      • Tan Kit Seng, Campus Charity System (CCS).
      • Loo Jia Xin, CodeQuest: An Interactive Game to Teach Programming Fundamentals.
      • Qiao Haoyan, Campus second-hand trading platform. 
      • Li Ziliang, A Campus Rental Application. 
• Postgraduate (*)
  • *

Teaching 

• Master
  • (2022/1) ADE642 - Modern Database Management (Online), Graduate School of Business (GSB), USM
  • (2022/1) AGE642 - Modern Database Management, Graduate School of Business (GSB), USM
  • (2023/1) ADE642 - Modern Database Management (Online), Graduate School of Business (GSB), USM
  • (2023/1) AGE642 - Modern Database Management, Graduate School of Business (GSB), USM
  • (2024/2) ADC603 - Technology and Information Management, Graduate School of Business (GSB), USM
  • (2024/2) AGC603 - Technology and Information Management, Graduate School of Business (GSB), USM
  • (2025/1) ADC603 - Technology and Information Management, Graduate School of Business (GSB), USM
  • (2025/1) AGC603 - Technology and Information Management, Graduate School of Business (GSB), USM 
  • (2023/2) CDT544 - Enterprise Architecture for Digital Business Transformation
  • (2024/2) CDT544 - Enterprise Architecture for Digital Business Transformation
  • (2025/2) CDT544 - Enterprise Architecture for Digital Business Transformation

• Undergraduate
  • (2023/1) CMT321 - Management and Engineering of Database 
  • (2025/1) CMT321 - Management and Engineering of Database
  • (2024/1) CMT321 - Management and Engineering of Database 
  • (2024/2) CMT425 - Enterprise Architecture and Systems
  • (2025/2) CMT425 - Enterprise Architecture and Systems
  • (2025/1) CMT 323 - Information Systems Theory and Management

conference

• International
  • (13& 14 August,2025) Speaker: Virtual Session address for Technology in Language Education Session at “2nd International Conference on Language Teaching and Learning (ICLTL-2025)” an international conference organized by Institute for Educational Research and Publication (IFERP) taking place in Berlin , Germany on 13th and 14th August, 2025. 
  • (12 November, 2025) Keynote Speaker: Honorable Keynote Speaker (Virtual) for the IFERP Student Chapter on “International Conference on Research in Social Science, Education, Management, and Arts (ICRSSEMA-2025)” encompassing “Mentoring: Building Strong Relationships and Networks”, on 12th November 2025 which is organized by Institute for Educational Research and Publication (IFERP).
• National
  • (13& 14 August,2025) Guest Panelist: Business IT Architecture Series (BITAS) Conference Malaysia IASA Malaysia Chapter (The Business Technology Architect Association) will be organising our annual conference –Business IT Architecture Series (BITAS) Conference on 27
    th August 2025 at Amari Kuala Lumpur. Panel Discussion #2: Empowering Employees for the AI Revolution (4:15pm – 5:00pm)

GUEST LECTURE

• National
  • (2024) AQC7005 - Technology for Information Management (Online), The Importance of AI in Life: Is It A Set of Instructions of Life Flexibility?, Faculty of Arts and Social Sciences (FASS), Universiti Malaya (17 January 2024)

Recognition & Leadership

• International
  • Driving Digital Marketing Strategy, INSEAD Business School, Singapore  (2021)
  • Information Technology Corresponding Member,  International Federation of Library Associations (IFLA) (2019 - 2021)
• National
  • Data Steward MOSTI, Data Science, Ministry of Science, Technology and Innovation (MOSTI), Malaysia (2021)
• Universiti Sains Malaysia
  • Universiti Sains Malaysia Action Plan and Data Analytics, Industry and Society Network Section (BJIM) (2024 - 2029)
  • Administrative Outreach Program (AOP), Pusat Transformasi Insan (PTI), USM (2021)USM (2021) 

Consultancy

•  (1 August 2025 - 31 December 2027) Pusat Transformasi Digital (PTD), Pelantikan sebagai Penyelaras Bagi Pensijilan Pentauliahan Kepakaran Bidang Bersama Malaysia Board of Technologist (MBOT) : Income Generation for PTD and USM

reviEwer

•  IJRISS 
• Kybernetes
• Technical Gazette
• IEEE System Journal
• Information Science
• IRRODL
• Information System Frontiers
• MJLIS, Universiti Malaya
• DJLIT
• DESIDOC

TECHNICAL PANEL CONFERENCE

• Liga Ilmu Serantau Politeknik Malaysia (2017 - 2021)
• Liga Ilmu Serantau Jakarta (2017 - 2021)

ADMINISTRATIVE DUTIES 

• International
  • IT Projects (Online), Information Technology Corresponding Member,  International Federation of Library Association (IFLA) (2019 - 2021)
• National
  • Field Expertise Commissioning Cooperation, Cendekia Bitara Program, between Universiti Sains Malaysia and the Malaysian Board of Technology (MBOT)  (6 February 2025)
  • Chairman Editorial Board, Publication ICT4U Conference Proceedings to Malaysian Journal of Computing (MJOC), UiTM  (18 -19 September 2024) 
  • Chairman, Full Accreditation Evaluation, Bachelor of Computer Science Program, Petronas University of Technology (UTP) (1 - 2 November 2023)
  • Panel, Full Accreditation, Bachelor of Computer Science Program, UiTM Tapah (8 - 9 May 2023)
  • Chairman, Full Accreditation Evaluation, Diploma in Information Technology Program, Kangar Vocational College (10 - 11 February 2022)
  • Head of Cooperation for Memorandum of Understanding between Universiti Sains Malaysia and the Malaysian Board of Technology (MBOT) (26 August 2022)
• Universiti Sains Malaysia
  • CSR Program, Centre of Knowledge Communication and Technology (PPKT), USM (4 February 2025)
  • Cendekia Bitara Student USM Program, Centre of Knowledge Communication and Technology (PPKT), USM (6 February 2025)